Friday, September 16, 2011

Meet Joe; Amtrak Red Cap

This is Joe. Joe is an Amtrak Red Cap at Boston's South Station. You should get to know Joe and his colleagues if you're taking the train.

Red Cap

Red Cap service can get you on your train about 30 minutes before the mad throngs of passengers start pushing and shoving their way on the train. If you've ever boarded an Amtrak train in Washington, DC, New York, or Boston you know what I mean. A huge line of angry anxious passengers all fighting to board first, snag a table in the cafe car or a seat in the quiet car. It's mayhem.

Elite

You'd have to be an elite level flyer or pay extra to get this kind of service on an airline. But Amtrak offers the service for free. What is it worth to me? I give guys like Joe $5 for the privilege of boarding first. It's the best $5 I spend when traveling the rails of the East Coast. So do me a favor when you're in Boston. Look for Joe and let him make your Amtrak travel smooth and easy. You'll thank me.

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